FAQ's

IS IT EXPENSIVE TO MAIN THE FLEXHEAT TAPE SYSTEM?

No, the heating system does not need service or preventive maintenance after it has been installed. Besides the low power consumption, we have done everything possible to make having a radiant floor heating system as affordable than ever. This is why when calculating inputs to the heating system for your home for the next 10-15 years it turns out that TruHeat's heating systems are the most convenient and efficient solution in comparison with other heating systems.



HOW DO I CALCULATE THE NEEDED QUANTITY OF KITS FOR ALL THE ROOMS IN MY HOUSE?

The FlexHEAT tape system is sold in 7 different kits, which differ in terms of capacity and heating area. Each kit is equipped with its own thermostat so therefore each kit will create it's own heating zone. It is highly recommended to create a heat zone for each separate room to allow for greater control over what to heat and what not to heat. In case of having several open or walk-through rooms (for example, an entrance hall, corridor, living room), then it will be more cost efficient for you to install one of the bigger kits to cover as much square footage as possible. When selecting the kits from the pricing section of our website, please note to use the smaller number in the coverage range if planning on using the FlexHEAT system as a primary heat source. *Choose the right quantity of kits depending on your heating areas and needs.



IS THE FLEXHEAT TAPE SYSTEM RELIABLE?

Yes, the FlexHEAT Tape heating system is very reliable. TruHeat offers a15 year warranty on our patent aluminum heating element and a 5 year warranty on the system unit. Our mission is to produce a durable heating system which also allows users to enjoy an in-floor heating system at very cost effective rate. *Other electronic components of the system can easily be purchased even after the warranty period.



WHAT IS TRUHEAT'S FLEXHEAT TAPE IN-FLOOR HEATING SYSTEM?

The FlexHEAT tape in-floor heating system is a next generation energy saving heating system. This system uses a unique aluminum alloy heating element which is far superior to conventional wire and hydronic based heating systems. The TruHeat's aluminum heating tape is ultra durable compared to conventional heating cables and is flexible enough to be laid down under all kinds of floor. The advantage of our unique FlexHEAT tape system is that it can be installed in the most unsual shaped rooms because of the flexibility of the heating tape which can be folded to go in any direction or around any object. Secondly, much like the EZ-HEAT mats, the FlexHEAT tape system also covers a much larger surface area to heat floors faster without needing the same energy as the wire based systems. The operating temperature of the system does not exceed 28-30°C (82-86°F) and the operating voltage is from 5V to 42V. All these features make the TruHeat underfloor heating system one of the most efficient and energy saving system in the market. The TruHeat heating system is sold as a ready-made kit for premises with different sizes. Installation is a breeze as the system can be installed fairly quickly without the need for extensive contracting help. Each kit comes complete with everything you need, a detailed description and instructions for installing the system.



IS THE FLEXHEAT TAPE SYSTEM DIY FRIENDLY?

Yes, the system is perfect for DIY'ers who want an affordable yet easy to install radiant floor heating system. The FlexHEAT tape system's heating element is super easy to lay down and our installation instructions take all the hassle out of on how to install the system.



CAN I CONNECT THE FLEXHEAT TAPE SYSTEM TO A DC POWER SOURCE OR SOLAR PANELS?

Currently the system cannot be connected directly to a DC source. For mobile vehicle applications a power inverter must be used to convert DC voltage to AC voltage.